Need help with our apps?

Add-ons support

At Transition Technologies, we are commited to provide you with the highest standard, a reliable
and efficient customer support of our add-ons. We aim to make sure that, from day one,
you gain maximum benefit from your Jira and Confluence apps.


We do our best to respond to your request within 1 business day.

Our support team is available Monday through Friday, 8:00 a.m. - 6:00 p.m. CET.

As we are based in Poland, we may be unavailable during Polish public holidays (check current public holidays in Poland), but we'll do our best to respond to any critical issue may occur during that time.



For each of our add-ons, we provide a comprehensive documentation available on Bitbucket:

Support channels

Here's how you can request for support:

1. By opening a ticket in the respective add-on issue tracker:

2. By emailing us directly at This email address is being protected from spambots. You need JavaScript enabled to view it.

3. By asking a question at


If you need any further information about our add-ons support
please do not hesitate to contact us. We will be happy to help you. 


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